Our instant payout provider has informed us the scheduled enablement of RTP has been delayed to the week of June 8th. We apologize for this inconvenience. All other payout methods continue to work unaffected as per earlier updates.
Posted Jun 08, 2026 - 08:42 AEST
Update
Our instant payout provider has informed YouPay that RTP (Real Time Payments) will be operational again on Friday, June 5th. We are working with them to ensure this happens as quickly as possible. All other payment methods remain fully operational as per our earlier updates.
Posted Jun 02, 2026 - 09:16 AEST
Update
We have had a further update from Borderless, confirming instant payouts remain delayed across multiple platforms, including YouPay. They have confirmed a solution is in the works with a further update expected in 24 hours. All other payout methods remain unaffected, as per the earlier update.
Posted May 29, 2026 - 09:23 AEST
Identified
We have been informed by our payment partners at Borderless that they are presently experiencing a delay with RTP (instant) payouts. As a result, all withdrawals to US bank accounts will be processed as standard withdrawals. Timing of these withdrawals varies but traditionally lands in bank accounts in 1-2 business days. Borderless are actively working to resolve this issue.
To confirm, all payouts continue to function, with only some delays being experienced.
Runa Pay To Card remains fully available, allowing for the majority of US customers who are impacted by this delay, to still experience real time payments. Simply choose Runa Pay To Card when withdrawing to utilize this option.
Posted May 28, 2026 - 11:37 AEST
Investigating
We are currently investigating this issue.
Posted May 28, 2026 - 11:33 AEST
This incident affects: Withdrawals (US Bank Withdrawals).