Investigating - Swype are experiencing an unexpected outage that is impacting various services, including the activation of new cards and the processing of transactions. This means that you may encounter difficulties when trying to activate your card or make purchases.
Jul 26, 2026 - 13:17 AEST
Update - Runa Pay To Card is being successfully used for RTP style instant payouts as we continue to add new RTP solutions.
Jul 16, 2026 - 10:16 AEST
Update - Updating status
Jul 16, 2026 - 10:15 AEST
Update - We are continuing to work with our RTP payout provider to re-enable instant payouts in the US. All other payout methods remain operational, including standard bank account withdrawals for the US and International, as well as instant payouts our Runa Push To Card.
Jun 19, 2026 - 17:52 AEST
Update - Our instant payout provider have informed us they are progressing on the RTP front.

To confirm, all payouts continue to function, with only RTP being unavailable.

Runa Pay To Card remains fully available, allowing for the majority of US customers who are impacted by this delay, to still experience real time payments. Simply choose Runa Pay To Card when withdrawing to utilize this option.

Jun 12, 2026 - 10:25 AEST
Update - Our instant payout provider has informed us the scheduled enablement of RTP has been delayed to the week of June 8th. We apologize for this inconvenience. All other payout methods continue to work unaffected as per earlier updates.
Jun 08, 2026 - 08:42 AEST
Update - Our instant payout provider has informed YouPay that RTP (Real Time Payments) will be operational again on Friday, June 5th. We are working with them to ensure this happens as quickly as possible. All other payment methods remain fully operational as per our earlier updates.
Jun 02, 2026 - 09:16 AEST
Update - We have had a further update from Borderless, confirming instant payouts remain delayed across multiple platforms, including YouPay. They have confirmed a solution is in the works with a further update expected in 24 hours. All other payout methods remain unaffected, as per the earlier update.
May 29, 2026 - 09:23 AEST
Identified - We have been informed by our payment partners at Borderless that they are presently experiencing a delay with RTP (instant) payouts. As a result, all withdrawals to US bank accounts will be processed as standard withdrawals. Timing of these withdrawals varies but traditionally lands in bank accounts in 1-2 business days. Borderless are actively working to resolve this issue.

To confirm, all payouts continue to function, with only some delays being experienced.

Runa Pay To Card remains fully available, allowing for the majority of US customers who are impacted by this delay, to still experience real time payments. Simply choose Runa Pay To Card when withdrawing to utilize this option.

May 28, 2026 - 11:37 AEST
Investigating - We are currently investigating this issue.
May 28, 2026 - 11:33 AEST
Withdrawals Operational
90 days ago
99.92 % uptime
Today
US Bank Withdrawals Operational
90 days ago
99.69 % uptime
Today
USDC Withdrawals Operational
90 days ago
100.0 % uptime
Today
Gift Card Withdrawals Operational
90 days ago
100.0 % uptime
Today
International Bank Withdrawals Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Order Processing and Fulfillments Operational
90 days ago
100.0 % uptime
Today
YouPay Frontend Platform Operational
90 days ago
100.0 % uptime
Today
External Server Status Providers Operational
AWS Server Status Operational
Support Desk Operational
Freshdesk EMAIL NOTIFICATIONS Operational
Freshdesk INCOMING EMAILS Operational
Freshdesk OUTGOING EMAILS Operational
Freshdesk WEB APP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.